Privacy policy

Privacy Policy

Last updated: October 2, 2026

This Privacy Policy describes how Bokdia (“Bokdia,” “we,” “us,” or “our”) collects, uses, and protects personal information when you visit, use, or make a purchase from https://bokdia.com/.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with Bokdia, we may collect information such as:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Order and transaction information
  • Products viewed or purchased
  • Customer-service communications
  • Device and browser information
  • IP address
  • Website activity and interaction information

Payment information may be processed securely by our payment providers. Bokdia does not need to directly store your full payment card details in order to process an order.

How We Use Your Information

We may use personal information to:

  • Process and fulfill orders
  • Arrange shipping and delivery
  • Provide order confirmations and tracking information
  • Process returns and refunds
  • Communicate with customers about orders
  • Respond to customer-service requests
  • Detect and prevent fraud or unauthorized transactions
  • Maintain and improve our website
  • Understand how customers use our store
  • Comply with applicable legal and regulatory obligations
  • Send marketing communications where permitted and where the customer has chosen to receive them

Shopify

Our online store is hosted through Shopify, which provides the ecommerce platform that allows us to offer our products and services online.

Shopify may process certain personal information in connection with hosting, checkout, payments, security, analytics, and other ecommerce functionality.

Shopify's own privacy practices may also apply when it processes information through its services.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support functions such as:

  • Remembering shopping-cart information
  • Maintaining website functionality
  • Understanding website performance
  • Improving the shopping experience
  • Preventing fraud and maintaining security
  • Measuring website traffic

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect some website functions.

Sharing Personal Information

We may share personal information with service providers when reasonably necessary to operate our business, including providers involved in:

  • Ecommerce hosting
  • Payment processing
  • Order fulfillment
  • Shipping and delivery
  • Website hosting and security
  • Customer support
  • Analytics
  • Fraud prevention

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, or business.

We do not sell personal information simply for monetary payment.

Payment Security

Payments are processed through supported secure payment systems available through our checkout.

Payment information is handled by the applicable payment provider according to its own security and privacy practices.

Order and Shipping Information

Information such as your name, shipping address, phone number, and order details may be shared with fulfillment and shipping providers when necessary to deliver your order.

Data Retention

We retain personal information only for as long as reasonably necessary for purposes such as:

  • Completing transactions
  • Providing customer support
  • Maintaining business and accounting records
  • Preventing fraud
  • Resolving disputes
  • Meeting legal obligations

Retention periods may vary depending on the type of information and applicable requirements.

Your Privacy Choices

Depending on where you live, applicable privacy laws may provide rights relating to your personal information, such as the right to:

  • Request access to certain personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent

These rights may be subject to legal limitations or exceptions.

To make a privacy request, contact us at:

support@bokdia.com

We may need to verify your identity before completing certain requests.

Marketing Communications

If you receive promotional emails from Bokdia, you may unsubscribe using the unsubscribe option included in the message or by contacting us.

Transactional communications concerning an existing order may still be sent when necessary.

Children's Privacy

Bokdia is not intended for children under the age required to independently provide consent under applicable law.

We do not knowingly seek to collect personal information from children for the purpose of selling products to them.

If you believe a child has provided personal information to us improperly, please contact us.

Security

We use reasonable administrative and technical measures intended to protect personal information.

However, no online transmission or storage method can be guaranteed to be completely secure.

Third-Party Links

Our website may contain links to third-party websites or services.

Bokdia is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy when necessary to reflect changes to our store, services, technology, or legal requirements.

The updated version will be posted on this page with a revised “Last updated” date.

Contact Us

For questions about this Privacy Policy or how we handle personal information, please contact:

Bokdia
1421 Homestead Ct
Irving, Texas 75061
United States

Email: support@bokdia.com
Phone: +1 531-304-8195
Website: https://bokdia.com/