Shipping policy
Shipping Policy
At Bokdia, we aim to provide clear and transparent shipping information so customers know what to expect when placing an order.
Shipping Area
We currently ship to addresses within the United States only.
At this time, we do not offer international shipping.
Shipping Cost
We offer Free Standard Shipping on eligible orders shipped within the United States.
There is no additional standard shipping charge at checkout.
Order Processing
Orders are generally processed within 1–2 business days before shipment.
Business days are Monday through Friday, excluding U.S. federal holidays.
Order Cut-Off Time
Our daily order cut-off time is:
5:00 PM Central Time (CT)
Orders placed after 5:00 PM CT may begin processing on the next business day.
Estimated Delivery Time
Our Standard Shipping delivery estimate is:
3–5 business days
This delivery estimate applies after the order has been processed and shipped.
Please note that occasional carrier delays, severe weather, holidays, or other circumstances outside our control may affect delivery times.
Order Tracking
When tracking information is available, it will be sent to the email address provided during checkout.
Please allow some time for the carrier's tracking system to update after your order has been shipped.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping information, contact us as soon as possible at support@bokdia.com.
Once an order has entered the shipping process, we may not be able to change the delivery address.
Delayed Orders
If your order has not arrived within the estimated delivery timeframe, please contact us so we can assist you.
Email: support@bokdia.com
Phone: +1 531-304-8195
Lost or Damaged Packages
If your package appears to be lost or arrives damaged, please contact us at support@bokdia.com with your order number and relevant details.
We will review the issue and provide appropriate assistance based on the circumstances.
Fulfillment Location
Orders are fulfilled from:
Bokdia
1421 Homestead Ct
Irving, Texas 75061
United States
Contact Us
For any questions regarding shipping or your order, please contact:
Bokdia
Email: support@bokdia.com
Phone: +1 531-304-8195
Address: 1421 Homestead Ct, Irving, Texas 75061, United States